Privacy Policy

• Personal Data: information relating to an identified or identifiable individual.
• Services: this Site and related customer support, marketing or promotional activities.
• You / your: any visitor to the Site or purchaser of Products.

Information you provide directly

• Account registration: name, email address, password, billing and shipping address, and phone number.
• Orders and payments: order details, payment method and verification data, and transaction history.
• Customer service: correspondence, support tickets, feedback and reviews.

Information collected automatically

• Usage data: IP address, browser and operating system, referral URLs, pages visited, timestamps and clickstream data.
• Device information: device type, unique device identifiers and mobile network information.

Cookies and tracking technologies

Cookies are small data files stored on your device. We use essential cookies for site functionality, performance cookies to understand site usage, and advertising cookies where applicable. Web beacons, pixel tags and local storage may also support analytics and marketing.

• Order fulfilment: process and ship orders and communicate status.
• Payment processing: facilitate payment through our payment provider.
• Customer support: respond to enquiries, returns and warranty claims.
• Personalisation: recommend products based on browsing and purchase history.
• Marketing: send newsletters, promotions and transactional emails; you may opt out of marketing.
• Site improvement: monitor usage, diagnose technical issues and improve the Services.
• Security and compliance: prevent fraud, enforce our Terms and comply with legal obligations.

For users in the European Economic Area, we process Personal Data on the basis of contract performance (including processing orders), legitimate interests (including improvement, fraud prevention and marketing), consent (including cookies and direct marketing where required), and legal obligations such as tax and accounting requirements.

We may share Personal Data with payment processors, shipping carriers, IT and analytics providers; affiliates for internal business purposes; legal or regulatory authorities where required; and parties involved in a merger, acquisition or sale of assets. We do not sell Personal Data to third parties for their marketing.

The Site may link to third-party websites, social media and payment gateways. This Policy does not apply to those sites, so please review their privacy policies before providing Personal Data.

• On your first visit, you may accept or reject non-essential cookies.
• You can disable cookies through your browser settings, although some features may not function properly.
• The Site does not respond to “Do Not Track” signals.

We use industry-standard technical and organisational safeguards, including TLS encryption, to protect your information. We retain Personal Data as long as needed for the purposes in this Policy, legal obligations, disputes and enforcement—generally 3 years after your last purchase or account activity.

Depending on your jurisdiction, you may have rights to access and portability, rectification, erasure, restriction of processing, objection to legitimate-interest or direct-marketing processing, and withdrawal of consent.

To exercise your rights, contact contact@2d6.uk. We may require verification of your identity.

Personal Data may be transferred to and processed in countries outside your residence, including the UK, EU and USA. We put appropriate safeguards, such as Standard Contractual Clauses, in place.

The Site and Services are not intended for children under 16. We do not knowingly collect Personal Data from children. If you believe we have collected such data, contact us so it can be deleted.

We may update this Privacy Policy to reflect changes in law, technology or our practices. We will post a revised “Last Updated” date. Continued use of the Site constitutes acceptance of the updated Policy.

For questions or concerns about this Privacy Policy or our data practices, contact contact@2d6.uk.